Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Standard shipping within Australia typically takes 3–6 business days. Express shipping is available at checkout for faster delivery. International orders may take 7–14 business days depending on location.

Once your order has been dispatched, you’ll receive a confirmation email with your tracking number and a link to track your delivery in real time.

We process orders quickly, but if you need to make a change please email us at support@arliacosmetics.com within 1 hour of placing your order. After this timeframe, we may not be able to update your order.

Due to hygiene reasons, we cannot accept returns on opened or used cosmetic products. However, if your order arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.

Please email us at support@arliacosmetics.com with your order number and clear photos of the product. We’ll arrange a replacement.

For safety and hygiene reasons, we are unable to offer exchanges on cosmetic products. Please ensure you review product descriptions and swatches carefully before purchasing.

Yes. All Arlia Cosmetics products are 100% cruelty-free and never tested on animals.

Yes. Our glosses are formulated with nourishing and hydrating ingredients designed to care for all skin types, including sensitive lips. If you have allergies, please review the ingredient list before purchase.

Our glosses are designed to give a hydrating shine for several hours. For best results, reapply after eating or drinking.

We accept all major credit and debit cards, PayPal, Afterpay, and Shop Pay

Yes, Arlia Cosmetics digital gift cards are available for purchase online and can be redeemed across all products.

At checkout, enter your code in the “Discount Code” field. Only one code can be applied per order.

You can reach us at support@arliacosmetics.com. Our customer service team aims to respond within 1–2 business days.

Yes, we love collaborating with aligned creators. Please email pr@arliacosmetics.com with your media kit or proposal

Our products are exclusively available at arliacosmetics.com.